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Shipping and Returns

Pay shipping on your first item, and all additional items in our store ship free of charge!
USA
$4.00
flat rate per order
Canada
$9.00
flat rate per order
International
$10 - $15
flat rate per order
All orders over $99 receive FREE EXPEDITED SHIPPING shipping within the USA.
Orders placed before 3:00PM Pacific Standard Time typically ship on the same day. If the order is placed on a weekend or holiday, it will generally be shipped the next business day.

Rush Delivery

Facing a tight deadline? In a rush to get your beads? Great news: we offer a full line of shipping options including FedEx, UPS, and DHL shipping. Please place your order then contact us to discuss you specific needs. We will be happy to assist you with a shipping quote, the balance of which may be paid following your initial order.

Worry-Free Return Policy

Our #1 priority is your satisfaction! If for any reason you are unsatisfied with any item in your order, please notify us within 30 days of receiving your item(s) to qualify for our worry-free returns. Upon receiving your returned item(s), you will receive your choice of refund or store credit for the full cost of the product(s). Please note that upon approval, all returns must be shipped via USPS and must arrive in their original condition.

Problem with your order?

If your order is missing any item(s), please notify us via email within three business days of delivery.

If your order tracking shows as delivered but has not arrived, please notify us within three business days for appropriate investigation and recourse. We cannot be held responsible in cases in which we are not notified in a timely manner.

Non-USA buyers are responsible for any customs and import taxes that may apply.
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